Shipping policy
Thank you for shopping at Dripsunset! Here is all the information regarding our production, processing, and shipping procedures.
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1.Processing & Production Time
All of our products are custom made-to-order just for you.
Standard Production Time:** 1 – 3 business days (excluding weekends and statutory holidays).
Peak Season Production:** During peak holiday seasons (e.g., Black Friday, Christmas), production may take up to 5 business days.
2. Shipping Rates & Delivery Estimates (US Domestic)
We currently ship to physical street addresses within the contiguous United States. **Please note: We DO NOT ship to P.O. Boxes or APO/FPO military addresses as our carriers cannot deliver to these locations. Please ensure a valid street address is provided at checkout.**
| Shipping Method | Estimated Transit Time | Shipping Cost |
| **Standard US Shipping** | 3 – 5 business days | Calculated at checkout (Starting from $4.99)
| **Free Shipping** | 3 – 5 business days | Free on all US orders over $59.99
*Total Delivery Time = Production Time (1–3 business days) + Transit Time (3–5 business days).*
3. Multiple Package Shipments
Because we offer products across various categories (apparel, desk mats, mugs, hats), your items may be produced and fulfilled across different authorized production facilities.
* If you order items from multiple categories, your order may arrive in **separate packages**.
* You will receive individual tracking numbers for each package at no extra cost.
4. Order Tracking
Once your order has been printed, packed, and handed over to the carrier, you will receive an automated Shipping Confirmation email containing your tracking link(s).
* Please allow **24–48 hours** for the tracking status to update on the carrier's system.
5. Lost, Stolen, or Incorrect Address
Incorrect Address:Dripsunset is not responsible for packages that are misdelivered or lost due to an incorrect or incomplete address provided by the customer at checkout. Please carefully review your shipping address before completing your payment.
* **Lost or Stolen Packages:** If your tracking information shows "Delivered" but you have not received your package, please check around your property or with neighbors first. If the package remains missing after 48 hours, please contact us at **support@dripsunset.com**, and we will assist you in opening a claim with the carrier.
6. Contact Us
If you have any questions about your shipping status or need order assistance, please reach out to our support team:
* **Email:** info@teeravo.com
* **Phone:** +1 901-461-5886
* **Business Address:** 60 Willow Bend Way, Arlington, TN 38002 (US)
* **Customer Support Hours:** Monday – Friday, 9:00 AM – 5:00 PM (PST)